Privacy Policy

Last updated: August 30, 2025

At www.optipe.com, we are committed to protecting our users' privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with Chile’s Law 19.628 on Personal Data Protection, the EU General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), and other applicable regulations.

1. Data Controller

Identity: Optipe Limitada
RUT: 76.295.745-0
Address: Padre Mariano 391 Of 704, Providencia, Santiago de Chile
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Data Collected
We collect the following data:

Data provided by the user: Currently, we do not collect personal data directly on www.optipe.com, except for data managed by Payhip for purchases in our online store. Registration data (e.g., name, email) is processed by Payhip, whose privacy policy is available at https://payhip.com/privacy.
Automatically collected data: IP address, browser type, operating system, and Google Analytics cookies for traffic analysis.
Cookies: We use first-party and third-party cookies to analyze site usage and improve user experience. See our Cookie Policy.

3. Purpose of Processing
Your data is used to:

Analyze website usage through tools like Google Analytics.
Manage downloads via PhocaDownload, without directly collecting personal data.
Facilitate purchases through Payhip, where registration data is managed.

4. Legal Basis

Explicit user consent (e.g., accepting cookies via our consent banner).
Legitimate interest to improve our services and analyze site traffic.
Compliance with Chile’s Law 19.628, GDPR (EU), and LGPD (Brazil) for users in those jurisdictions.

5. Recipients
Your data may be shared with:

Service providers such as Google (for Analytics) and Payhip (for purchase management), who apply their own privacy policies.
Legal authorities if required by applicable regulations.

6. Data Retention Period
We retain your data for the time necessary to fulfill the described purposes or as required by law. Technical data (e.g., analytics cookies) is retained for up to 24 months, as per Google Analytics settings.

7. User Rights
You have the right to:

Access, rectify, delete, restrict, or object to the processing of your data.
Request data portability.
Withdraw consent at any time. To exercise these rights, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also contact your local data protection authority (e.g., Consejo para la Transparencia in Chile).

8. International Transfers
Data collected by Google Analytics and Payhip may be transferred to the United States under the Data Privacy Framework or other agreements ensuring an adequate level of protection.

9. Security
We implement technical and organizational measures to protect your data, such as SSL encryption and secure servers.

10. Contact
For any questions, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or at Padre Mariano 391 Of 704, Providencia, Santiago de Chile.